One month’s notice prior to the start of the following term is required to discontinue from lessons.
Withdrawals in 2022-23 should be received by:
Autumn Term 2022 – first day of term: Saturday 2 September; discontinuation deadline: Wednesday 7th December
Spring Term 2023 – first day of term: Saturday 7 January; discontinuation deadline: Friday 17 March
Summer Term 2023 – first day of term: Monday 17 April; discontinuation deadline: Friday 4 August
Kent Music will issue an email leading up to the discontinuation deadline to remind you to give notice if you wish to discontinue.
Notice must be sent in writing by email to customerservices@kent-music.com or by letter to Kent Music’s Head Office. Notice given verbally or in writing to the teacher will not be registered as notice and you may continue to be charged for lessons.
If notice is given after the discontinuation deadline but before the first day of the new term, an administration charge of £25 will be payable towards the cost of rescheduling lessons. Payment of the administration charge will not entitle a pupil to any further lessons.
If notice is given after the new term has started, a late discontinuation charge equal to five weeks of the fee for the full term will be payable towards the cost of rescheduling lessons and the shortfall of the teacher’s expected tuition. Payment of the late discontinuation charge will not entitle a pupil to any further lessons.
If notice is received after the prescribed cancellation dates above, this may incur a late cancellation fee of 40% of your termly lesson charges to make up for the shortfall of the teacher’s expected tuition. This is outlined in our Terms and Conditions.